ADLINK-IST Connected Factories > DEX-100 > 10-FAQ
FAQ
List
- Specifications of DI1 DI2
- LED
- Batch kill dex-pro
- The mouse follows offset
- How to restart the MSMQ
- How to check why the dexpro can’t grab the video
- How to check the exception-event
- How to backup or restore the traineddata to other machines
- How to quckly select TesseractDB for mutil-ROI
Specifications of DI1 DI2
Hardware Figure
DI connector pin assignment
DI1/2 function
LED
There are 3 LEDs in the hardware that can light by script command.
kill the dex-pro by batch
Please run the cmd as administrator
taskkill /f /im DEX-Pro.exe
The mouse follows offset
- Check the machine PC’s mouse setting, Keep middle speed and disable “Enhance pointer precision”.
- If the offset distance is not fixed, adjust mouse speed of the machine PC
How to restart the MSMQ
If the Dex-por can’t work by MSMQ, Please follow the below steps for Troubleshooting
- Go to “control panel”
- Go to “Program”
- Go to “Turn Windows Features on or off”
- Disable the “Microsoft Message Queue(MSMQ) Server”
- Reboot the DEX-100
- Enable the “Microsoft Message Queue(MSMQ) Server”
How to check the setting when the dexpro can not grab the video
If the Dex-pro can’t grab the video, We have several suggestions please follow checking the below steps.
- Please checking the setting is Auto by the dex-pro tool of Fram Grabber Configuration.
- Please open the Diagnostic tool.
Tool-Path "C:\Program Files\ADLINK\DEX-100\utility"
- You shall see both the result for Resolution and Signal if the connection is successful.
- If is no signal , please use below steps to help you troubleshooting.
- A. Check the Local machine setting for display resolution.
- B. Reconnect the local machine VGA cable to monitor.
- C. Reboot the local machine.
- D. Check the resolution from the monitor.
- E. Reconnect the VGA to Dex-100
- F. Check Frame Grabber Setting whether the auto mode is selected for any resolution.
How to check the exception-event
You can track the Event Viewer if dex-pro encounters the Unexpected crashing.
1. Enter CMD (Command Prompt)
2. Key-in "eventvwr"
Path : "Event Viewer ==> Windows Logs ==> System"
How to backup or restore the traineddata to other machines
- A. Tools->Config->Tesseract OCR Setting->Model and Config Management
- B. Bakcup
- Select all
- Export
- Click Yes
- Select the folder ==> OK
- C. Restore
- Select all
- import (select the Folder name)
- Select the folder ==> Ok
How to quckly select TesseractDB for mutil-ROI
- A. In the blf mode
- B. Select an image layer that has many ROI for OCR.
- C. Tools->Config->Tesseract OCR Setting->Model and Config Management
- D. Can be selected in batches and edit the ROI setting.
- E. Click the Replace
- F. Exit without change
- G. Save Script
- H. Recombine the script
